Contact Details Email Signatures
Businesses work hard to get contact details from existing clients and new possible clients. Just take a look at your local supermarkets and insurance companies. They all want your contact details.
Businesses also work hard to keep a client happy, loyal and hopefully become an advocate for the services or products. There is just as much hard work and time invested in finding a new client. This all has a cost to the business because:
Listening Skills for a Secretary, PA or Minute Taker are essential. When we talk to our work colleagues, we are there to obtain information and to understand their needs. We need to learn and know what tasks they would like us to undertake quickly and efficiently. Interestingly, on average we hear about 30-50% of what a person speaks in a conversation, we then we faze out. This is where your skill as a Secretary, PA or Minute Taker needs to come into play. You need to become an active listener.